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Our Approach

Committed to your success and profitability

The market opportunity for UCaaS is enormous, estimated at $79 billion by 2024*. Let’s seize the opportunity together.

We have launched the Fuze Global Partner Program that is designed with the future in mind to take advantage of this opportunity. Your business model is unique so we have created different engagement types to accommodate how you go to market whether you refer, resell, deliver services, integrate or execute a combination of these.

The Fuze Global Partner Program provides the flexibility, benefits, resources, and growth opportunities to help you quickly engage and grow your Unified Communications (UC) services practice. We invite you to accompany our joint customers along the journey of digital transformation for business communications successfully and profitably.

* Transparency Market Research, 2016. Uni?ed Communication as a Service (UCaaS - On-Premise and Cloud Deployment Models) Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2016 – 2024.
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Why Partner with Fuze

  • global footprint
    global footprint

    Global, 100% cloud-based Unified Communications platform with voice, video, conferencing, collaboration, and contact center capabilities.

    Learn about the platform >
  • enterprise grade

    Robust, secure, scalable solution suitable for any mid-size to enterprise company.

    Learn about the security >
  • industry recognition
    proven leader

    Multi-award winning platform, recognized by Synergy Research as the most widely used UCaaS solution for companies with 1,000+ employees.

    See awards >
  • compelling partner program
    compelling partner program

    A forward-looking program focused on delivering profitability, enablement, and support

Key Partner Program Benefits

  • attractive margins
    attractive financial incentives

    Highly-competitive commissions and discounts on recurring and non-recurring fees

  • enablement

    Free online training programs and certifications to build expertise in your pre-sales, sales, and post-sales functions

  • sales & marketing
    sales & marketing

    Collaborative sales and marketing support and resources, including sales incentives, Not for Resale licenses and a network diagnostic tool


Become a trusted partner by referring us to new business - and grow with us.

The Fuze Global Partner Program gives you the tools and knowledge to create a profitable business by recommending Fuze to your prospects and customers while staying focused on your core competencies. Key benefits include:

  • High recurring commissions from the very first successfully closed referral opportunity, as well as non-recurring commissions for ?professional services and premium support
  • Free online training to increase your UCaaS sales skills
  • Sales incentives and tools to help you identify and refer new business
Find out more about the Fuze Global Partner Program Contact us


Increase both your top and bottom lines by selling Fuze technologies

For those of you with the sales and technical capabilities and the commitment to resell Fuze solutions, the Fuze Global Partner Program offers the resources and support needed to enhance your cloud UC practice - and capitalize on it. Key benefits include:

  • Highly-competitive discounts that grow as your business grows with us
  • Flexibility to refer or resell Fuze voice licenses, in conjunction with our collaboration portfolio, depending on your expertise in telecommunications
  • Free online training and certifications for your sales and pre-sales functions
  • Access to proposal-based marketing funds through joint business planning, sales incentives, and named sales and marketing resources
Find out more about the Fuze Global Partner Program Contact us

What Our Partners Say

  • “SHI's customers have benefited significantly through our partnership with Fuze. Through close collaboration between our sales teams, and outstanding pre-sales and post-sales support, Fuze has helped SHI provide our SMB and enterprise customers with a world-class business communication platform”.

    Brian Fritts, Manager of Unified Communications and Collaboration at SHI International Corp SHI
  • “With Fuze, Logicalis UK saw the potential for a true partnership which would benefit our new and existing customers by accelerating their adoption of a digital workplace, as part of their broader digital transformation journeys. Logicalis’ long history integrating Unified Communications environments meant we recognised the strength of the Fuze platform; straight forward integration, rapid deployment and ease of adoption. Logicalis’ Assurance Services then complements Fuze in ensuring high availability of customer infrastructure enabling a great user experience. Demand for UCaaS continues to grow, and our partnership with Fuze allows Logicalis UK to rapidly help organisations realize the benefits of a Cloud based Unified Communications solution”.

    Michael Robinson, Portfolio Practice Director at Logicalis Logicalis


Build a rewarding, high-value services practice on Fuze solutions

The Fuze Global Partner Program offers partners with a services practice the training, knowledge, technical support, and resources** to deliver an exceptional implementation experience of Fuze solutions to joint customers. Key benefits include:

  • Access to Fuze-generated professional services opportunities
  • Access to knowledge base and support portal
  • Free online training and ad-hoc enablement
**In pilot phase, due in H2 2018. Partners must be approved into the Fuze services delivery engagement model. Find out more about implementing Fuze solutions Contact us


Integrate your technology with Fuze to deliver a tailored, best-in-class cloud UC experience to our joint customers

Our technology alliance partners can leverage the Fuze platform to extend their technology, pull data for further analysis or enable interoperability, in order to meet specific customer needs and advance industry use cases. Key benefits include:

  • Product support and best practice sharing from the Fuze experts
  • Co-selling and joint marketing initiatives
  • Access to the Fuze channel partner ecosystem
  • Access to advanced API technology
Find out more about integrating with Fuze Contact us

Our Top Technology Alliance Partners

InContact’s contact center platform drives competitive advantage and transforms customer experience through a powerful combination of technology, partners and people. Recognized as a market leader by Gartner, Frost, Ovum and DMG, inContact supports over 6 billion interactions per year for enterprise, mid-market and government entities.

Okta is the foundation for secure connections between people and technology. Our IT products uniquely use identity information to grant people access to applications on any device at any time, while still enforcing strong security protections. Our platform securely connects companies to their customers and partners. Today, thousands of organizations trust Okta to help them fulfill their missions as quickly as possible.

Logitech provides products with razor sharp video and crystal clear audio that are so affordable that any space can become a video-enabled collaboration space. Enhanced compatibility with Fuze makes Logitech products a breeze to deploy and brings easy-to-use video to more people than ever.

Jabra develops, manufactures and markets best-in-class wireless and corded headsets for mobile phone users, contact centers and office-based users.

Yealink, the global leading unified communication (UC) terminal solution provider, helps businesses of all sizes make the most of their UC experience and embrace the power of “Easy Collaboration.” Yealink One-stop UC Terminal Solutions unify voice, video and data, and satisfy diverse customer needs and usage scenarios.

Polycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with secure video, voice, and content solutions from Polycom to increase productivity, speed time to market, provide better customer service, expand education, and save lives. Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience, enterprise-grade solutions, the broadest multi-vendor integration, and customer choice.

Five9 is the leading provider of cloud contact center software, helping businesses to create powerful connections with their customers. Five9 is driven by a passion to transform contact centers in customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.

AudioCodes is a VoIP technology market leader focused on converged VoIP & data communications for service providers and enterprises. Its products are deployed globally in broadband, mobile, cable, and enterprise networks.

Plantronics offers business and personal headsets and audio solutions that deliver superior sound, style, and comfort. Its products support unified communications, mobile use, gaming and music.

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